Managed IT, cybersecurity, Microsoft 365 and hands-on support from qualified engineers. We prevent the problems, fix the rest fast, and recommend what’s right for you, not for a vendor.
Complete ongoing management of your computers, users, software and devices, with every asset inventoried, patched, monitored and backed up, proactively maintained rather than reactively fixed.
Real people who fix PCs, Outlook, Teams, printers, accounts, passwords, Wi-Fi, VPNs and network faults, remotely or onsite, without the runaround.
MFA, Conditional Access, EDR, Defender, BitLocker, patching, email security and policies aligned to the ACSC Essential Eight.
Exchange, Teams, SharePoint, Entra ID and Intune, plus Azure servers, storage and networking, configured, licensed and secured for how you work.
Hands-on engineers for offices, server rooms and data centres: component and server replacement, racking, cabling, and router and switch installation.
Designing and building the infrastructure for a new office, rolling out devices at scale, and moving data, systems and equipment with minimal downtime.
Everything we look after
Hardware, licences and project work are quoted separately. Ask about a project
Nothing here is dramatic on its own. Together they are why a twelve-person office loses a morning to a mail outage, or finds out its backups stopped in March.
The bookkeeper resets passwords, a friend-of-a-friend set up the server, and the printer is everyone’s problem.
Reactive support means you pay for outages twice: once to fix them, once in lost productivity.
MFA is ‘probably on’. Backups are ‘probably running’. Nobody has checked a restore in a year.
Staff leave, licences stay. Most environments we review are paying for seats nobody uses.
Hardware gets replaced when it dies, which is always at the worst possible time.
Five differencesevery client, every month
We’re not tied to any vendor or product. We recommend what fits your business, even when it earns us less.
Qualified engineers who learn your environment and stay with it, so you’re not explaining it again on every call.
Clear response times in every agreement, a track record of meeting them, and services that scale up or down as your business changes.
Essential Eight aligned controls, documented and reportable, which helps when insurers or clients ask.
Licences right-sized, hardware replaced on a plan instead of in a panic, and upcoming costs flagged before they land.
The review covers devices, licensing, security and backups, and you keep the findings either way.
We audit what you have: devices, licences, security posture, backups and the gaps between them. You get the findings whether or not you sign.
A written proposal covering what we’ll manage, what it costs per user per month, and what we’d fix in the first 90 days. No lock-in surprises.
We deploy monitoring and security, document your environment, migrate what needs migrating and clean up the licence sprawl, with minimal disruption.
Day-to-day support, patching, monitoring and backups run continuously, with regular reviews covering renewals, risks and what to budget for next.
Critical issues affecting your whole business are picked up first, and standard requests are typically actioned the same day. Response targets are written into your agreement.
No. We work on a rolling month-to-month basis after an initial onboarding period. If we’re not doing a good job, you shouldn’t need a contract to keep you.
Any size. We work with businesses from a handful of staff to large multi-site teams, and we support data centres directly. If a managed agreement isn’t the right fit for you, we’ll say so.
Yes. Some clients keep an internal IT staff member for day-to-day requests and use us for security, infrastructure and escalation. We can also co-manage during a transition from another provider.
The Essential Eight is a set of eight baseline mitigation strategies published by the Australian Cyber Security Centre. It isn’t mandatory for most private businesses, but it’s the clearest benchmark available, and increasingly what cyber insurers and enterprise clients ask you to demonstrate.
Yes. Most issues are resolved remotely within minutes, and we attend onsite for hardware faults, network work, office moves and new site setups. We’re Melbourne-based and work nationally.
It’s yours. We hand over documentation, admin credentials and access to your tenant and systems. There are no exit fees and we don’t hold your environment hostage.
If yours isn’t here, ask us directly.
Ask us