IT built around your business, not a vendor’s catalogue.
Truxel Infotech has delivered IT services since 2016. We’re a Melbourne-based team of qualified engineers supporting offices, server rooms and data centres nationally.
- Delivering IT services
- Since 2016
- Vendor neutral, best fit
- Any Vendor
- From helpdesk to data centre
- Six services
- Based here, working nationally
- Melbourne
Five commitments. Made to every client, every month.
Vendor neutral, always. We’re not tied to any vendor or product. We recommend what fits your business, even when it earns us less.
A partner, not a reseller. Qualified engineers who learn your environment and stay with it, so you’re not explaining it again on every call.
Flexible and reliable. Clear response times in every agreement, a track record of meeting them, and services that scale up or down as your business changes.
Security you can evidence. Essential Eight aligned controls, documented and reportable, which helps when insurers or clients ask.
Better for the bottom line. Licences right-sized, hardware replaced on a plan instead of in a panic, and upcoming costs flagged before they land.
Four steps from unowned to managed. The review is free, and the findings are yours to keep.
- ~45 minutes
Free environment review
We audit what you have: devices, licences, security posture, backups and the gaps between them. You get the findings whether or not you sign.
- 3 business days
A plan and a fixed price
A written proposal covering what we’ll manage, what it costs per user per month, and what we’d fix in the first 90 days. No lock-in surprises.
- 2–4 weeks
Onboarding
We deploy monitoring and security, document your environment, migrate what needs migrating and clean up the licence sprawl, with minimal disruption.
- Ongoing
Ongoing management
Day-to-day support, patching, monitoring and backups run continuously, with regular reviews covering renewals, risks and what to budget for next.